Community Conversations

Community Conversations Spring 2024

A letter from Mel Bower, Chief Marketing and Communication Officer at Shriners Children’s

Dear Readers,

Spring has sprung – according to the calendar, that is! While some parts of the country and the world are still weathering snowstorms, others are embracing rain showers. Whatever the weather, spring is an excellent reminder that seasons change, and so do we. Time really does fly – we see it as we watch our patients grow!

This spring, I am thinking of the changes Shriners Children’s has seen – how deftly our caregivers adapt and innovate, how our high-quality care continues to advance, and how the experience for our patients gets better and better. As an industry, healthcare is changing fast. Shriners Children’s is at the forefront of technology with medical advancements like bridge-enhanced anterior cruciate repair (BEAR), which enables young patients with a common injury in sports, a torn ACL, to heal faster and get back to doing what they love.

I hope this issue brings a smile as sweet as spring as it previews summer camps, highlights outstanding providers and gives a peek into hospital classrooms. In addition, we’ll introduce a former patient who overcame great obstacles and is now a voice, literally, with her very own podcast, for a community of people with disabilities.

As April showers yield to May flowers, I am excited to see what the future has in store. Change can be scary, but like spring, it is a lovely reminder of how beautiful life can truly be.


Mel Bower

Chief Marketing and Communications Officer, Shriners Children’s

Patient Perspectives

Kristin is the mother of a child who recently switched her long-term care to Shriners Children’s Chicago. She had this to say in a Google review:

“Shriners understands what it means to be the best children’s hospital. Their bedside manner with kids is stellar. Additionally, it seems there is always something magical happening at this hospital. Want to pet a pony or meet a superhero? It’s happening when you’re there! This is enough for practically any child to forget to be nervous and become genuinely excited to be at this hospital. Of greater importance is their medicine. They have some of the top names in the specialty fields. I feel like this is the unicorn of hospitals. Our daughter thinks this hospital is like Disney World, which is for a kid with multiple MRIs, blood draws and tests galore. From a parent who can tell you the pros and cons of each, nothing can compare to this hospital. It is one of a kind.”